Shipping & Delivery

1. Delivery

  • Time of shipment promised is approximate and is not guaranteed. Seller will make every effort to meet requested deliveries, but Seller shall not be responsible for damages of any kind, due to a delay in shipment or delivery. standard Delivery is available on applicable products only that do not require special transport.
  • TigerBay will deliver products to the customer after the payment is confirmed.
  • Delivery will be performed according to order number. Items purchased under the same order number may be shipped separately according to the type of merchandise.
  • The product will be delivered to the address, which is specified in the address for delivering the product only, and the delivering address cannot be amended after the confirmation of delivery.
  • We reserve the rights to not deliver the product to a P.O. Box, the product shall be delivered only to the address clearly specified.
  • In case that the product is still not yet received within 7 days after TigerBay confirmed the dispatched of the product, please call to notify TigerBay immediately.
  • Inspection of product, please inspect the product immediately upon the receipt of product for your own benefit. In case of any error, please notify TigerBay immediately.
  • Occasionally we might be out of stock of an item. In this situation we will try to contact you bay phone or email and offer the option to cancel your order for a full refund if you would rather not wait or receive a suitable alternative.

2. Delivery Method

  • Shipping has 3 channels.
    • Shipping by Kerry
      • Shipping terms by Kerry
        • Price is less than 1,500 baht, the first piece is charged 100 baht, the next piece plus 30 baht
        • Price more than 1,500 baht free shipping.
      • All items will be shipped within the next business day. Except public holidays
      •  Delivery time Bangkok 1-2 business days in the province 2-3 days.
    • Shipping by Thailand Post
      • Terms of delivery by Thailand Post
        • Price is less than 1,500 baht, the first piece is charged 50 baht, the next piece plus 20 baht
        • Price more than 1,500 baht free shipping.
      • All items will be shipped within the next business day. Except public holidays
      •  Delivery time Bangkok 1-3 to 3-5 days in the province.
    • Spica (get product at company) * Free of charge.
      • You can pick up at Spice Co., Ltd.
        • The product must be contacted by the day and time with the customer service staff before arrival. Please contact 02 721 7373 Monday – Friday, 08:30 to 17:30.